DialAbroad Spain Instant: Frequently
Asked Questions
Why is there a connection
charge?
Can I use the service from
a payphone?
Can I use the service from a mobile?
How do I pay for it?
Do I have to register or sign a contract?
Can I use my uk mobile phone?
Can I call UK mobiles?
Q. Why is there a connection charge?
A. Telefonica charge a 4.2 cents connection charge when using
901 numbers and a 8.33 cents connection charge
when using 902 numbers. This is considerably less than the 12 cents
connection charge applied to international calls dialled directly
via Telefonica (ie. just dialling 0044…). Also, you can avoid paying the
connection charge by making a follow-on call instead of hanging up. To make a
follow on call, press *
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Q. Can I use the service from a
payphone?
A. Yes. Payphone rates vary according to the operator
of the payphone and the payphone’s location. As a guide, you
should be charged between 8 and 15 cents a minute. With Telefonica
charging nearly a euro a minute it’s a huge saving!
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Q. Can I use the service from a mobile?
A. Yes. Using the service from a Spanish mobile
will cost between 20 and 40 cents depending on which network and
tariff you are on. Again, this is vastly cheaper than dialling direct.
Calling from a UK (or other foreign) mobile roaming in Spain is
not advisable- use a landline, payphone or Spanish mobile instead.
However we advise you to use our Euro Service instead.
This is liekly better value if you want to make cheap international calls from your mobile. This is because the access number for the Euro Service is a standard Spanish landline number and may be included in "free minutes" packages
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Q. How do I pay for it?
A. Calling
(901) 667 817 or (902) 909 717 is just a normal phone call:
 From a landline- the call will appear on your usual
Telefonica bill.
From a payphone- you just put coins in the slot as normal.
From a mobile- the call will be deducted from you credit (pay as
you go) or appear on your pay monthly phone bill.
There is no sign-up required and no separate bills.
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Q. Do I have to register or sign
a contract?
A. No. Just dial
(901) 667 817 or (902) 909 717 and then your full international
number. That’s it!
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Q. Can I use my
uk mobile?
A. You need to use a Spanish telephone with a DialAbroad
Spain, however, if you want to keep using your usual UK mobile phone
and receive calls on your normal number, all at a saving of 55%,
we recommend uk2abroad
 |
Want to take your mobile phone to
Spain?
Then check out uk2abroad:
save 55% compared to the cost of roaming; keep your
UK mobile phone number; and incoming ringing tone (nobody
will know you're abroad!); and get a local Spanish number to
make and receive local calls. |
Q. Can I call UK mobiles?
A. With DialAbroad Spain Instant, you can only call certain destinations (those countries we can route to with the payback we receive for you dialling our access number). For all other destinations, use DialAbroad Spain Euro - you can call UK mobiles for 15 cents/min, and all other international destinations at very low rates.
destination list | how
it works | frequently asked questions |
